Contact Us
Contact Us
Thank you for visiting Murthos. If you have questions about our products, an existing order, shipping, returns, or other store-related matters, our customer service team is available to assist you.
To help us handle your request efficiently, please provide your order number when contacting us about an existing purchase.
Customer Support
Customer Service Email:
service@murthos.com
Customer Support Phone:
+1 7192851927
Service Hours:
Monday – Friday, 9:00 AM – 6:00 PM (EST)
We aim to respond to customer service emails within 24–48 hours on business days. Requests received outside our service hours may be reviewed on the next business day.
Order & Product Assistance
You may contact us for assistance with:
- Product information and general questions
- Order status and order-related inquiries
- Shipping and delivery questions
- Returns and refund requests
- Damaged, incorrect, or missing items
- Other questions related to purchases made through Murthos
When contacting us regarding an order, please include your order number, the email address used to place the order, and a brief description of your request. If your inquiry concerns a damaged or incorrect item, photos may help us review the issue more efficiently.
Before Contacting Us
For questions regarding delivery times, return eligibility, refunds, or how we handle personal information, please review the relevant policies available on our website.
Please note that customer service inquiries should be sent through the contact details listed on this page so that we can properly review and respond to your request.
Company Information
Store Name:
Murthos
Website:
murthos.com
Website Operator:
ALINA Shop LLC.
Business License Entity:
ALINA Shop LLC.
Registration Number:
20261556249
Registered Address:
2525 Arapahoe St Ste 3000, Denver, CO 80202 US
Customer Service Email:
service@murthos.com
Customer Support Phone:
+1 7192851927
We appreciate your interest in Murthos and will do our best to assist with your inquiry as efficiently as possible.